Welcome to Usiru Store
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Breathe New Life into Your Wardrobe
Don’t Just Wear Clothes. Wear Stories

Contact Usiru

If you have an issue or question that requires immediate assistance, you can click the button below to chat on WhatsApp.
Exchanges are accepted only in case of size issues or product defects, provided the item is unused, unwashed, and in its original condition with tags intact. Exchange requests must be raised within 7 days of delivery.

Shopping Information

You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.

Payment Information

We accept e.g., UPI, credit cards, debit cards, bank transfers.
Yes, your payment information is secure. We use security measures to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.

Order & Returns

At the moment, we don’t accept returns — only exchanges within 7 days of delivery.

Write to us within 7 days, and we’ll guide you through the exchange process.

The customer covers the return shipping cost unless the item received is defective or incorrect.

Yes, you can exchange for another size or style (subject to availability).

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